Thank you for choosing our automated content generation system. We are committed to providing you with high-quality and efficient content generation services. As we offer digital products and services, we generally do not accept returns or refund requests. However, in certain specific situations, we may consider providing a refund at our discretion:
System Malfunction or Inaccessibility
- If you are unable to access or use our services due to a system malfunction on our end, please contact our customer service team promptly.
- We will resolve the issue as quickly as possible. If the problem cannot be resolved within a reasonable timeframe, we will provide a partial or full refund based on the duration of the service interruption.
Content Quality Issues
- If you are dissatisfied with the quality of the content generated by our system, please contact our customer service team promptly and provide relevant examples.
- We will review the examples you provide. If we confirm that there are indeed serious issues with the content quality, we will adjust our system and regenerate the content for you.
- If the issue persists, we will consider providing a partial refund at our discretion.
Refund Process
- Please submit a refund request through our customer service channel, explaining the reason for the refund in detail and providing relevant evidence.
- We will review your request within 5 business days of receiving it. If approved, we will process the refund through the original payment channel within 3 business days.
- If you have any questions, please contact our customer service team.
Please note that we reserve the right to refuse any unreasonable refund requests. We also reserve the right to update this policy at any time. If you have any questions, please contact our customer service team. Thank you for your understanding and support.
